Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services. By using our website or submitting information through our contact forms, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Property Inquiry Information: Information about your housing preferences, budget, move-in date, and other details you provide when submitting a contact form or lead inquiry
• Communication Preferences: Your preferences for how we contact you
• Technical Information: IP address, browser type, device information, and usage data when you visit our website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you information about available properties and services
• Communicate with you via phone, email, and text message (with your consent)
• Process and manage your rental applications and inquiries
• Improve our website and services
• Comply with legal obligations and protect our rights
• Send you marketing communications (you can opt out at any time)

Communication Consent

By submitting a contact form or providing your contact information, you consent to receive communications from us, including:

• Phone Calls: We may contact you by phone regarding your inquiry or available properties
• Email: We may send you emails about properties, services, and marketing communications
• Text Messages (SMS): We may send you text messages about properties and services. Message and data rates may apply.

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as property management software providers, email service providers, and customer relationship management systems
• Property Management Partners: We may share your information with property management companies and landlords to process your inquiries and applications
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).